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Switching

Switching from That Job Platform?

Plenty of carpet cleaning owners run their business on general job software and pay extra, on top of the plan, for review requests, campaigns or phone answering. Here is how CarpetOS compares, including what it doesn't do yet, and what moving over looks like.

How it compares

Based on That Job Platform's public pricing page, checked November 5, 2026. Plans and features change, so check theirs before you decide.

  • Review requests after a job

    That Job Platform
    In a paid marketing add-on, or the top plan
    CarpetOS
    Sent when a job is marked complete, to every customer
  • AI phone answering

    That Job Platform
    Paid add-on, metered per conversation, except on the top plan
    CarpetOS
    AI phone agent that answers, books and passes on urgent calls, plus missed-call text-back
  • Automatic appointment reminders

    That Job Platform
    Not on the entry plan
    CarpetOS
    Confirmations and reminders from your booking pages
  • Email and text campaigns

    That Job Platform
    In a paid marketing add-on, or the top plan
    CarpetOS
    Seasonal campaigns, win-back and quote follow-ups
  • Route planning between stops

    That Job Platform
    From the second plan up
    CarpetOS
    Not yet
  • Card on file and automatic payments

    That Job Platform
    From the second plan up
    CarpetOS
    Not yet. Invoices carry a pay-online link
  • Who it is set up for

    That Job Platform
    Field-service businesses in general
    CarpetOS
    Carpet cleaning companies, with someone from the trade to help you set up

If route planning or card-on-file payments run your day, tell us. We'd rather you know now than after you switch.

What moving over looks like

  1. 1

    Export before you cancel

    Download your customer list, service addresses, notes, open quotes and unpaid invoices as spreadsheets while you still have access.

  2. 2

    Bring your customers in

    We help you import the list into CarpetOS, with your notes and the fields that matter to you: rooms, fiber, pets, gate codes.

  3. 3

    Set up your services and prices

    Your services, line items and booking pages, set up the way you actually quote and book.

  4. 4

    Keep your phone number

    Customers keep calling the number they know. We set up how those calls reach the phone agent.

  5. 5

    Overlap, then switch

    Run both for a short while if you like, finish open jobs where they started, and move new work over.

The full checklist, including what to ask any software company before you sign, is in our guide Switching job software: a checklist for carpet cleaners.