Every job, every customer, every call in one system, where each part knows about the others. CarpetOS is the operating system for carpet cleaning companies, from one truck to twenty.
Residential carpets, upholstery, area rugs, tile & grout, and commercial accounts, all in one system.
Talk it through with Cory Schlisner, who has spent more than 25 years in the trade. Meet Cory
Activity
Example screenThe disconnected week
A website someone else built. A paper or spreadsheet schedule. A phone that rings while a truck-mount is running. A separate invoicing app. A review link someone remembers to text. And a marketing plan that's whatever got posted last month. None of it knows about the rest — so the gaps become the owner's job, usually at 9pm.
None of these are a discipline problem. They're a wiring problem. When the website, the phone, the schedule and the invoices are separate systems, the seams are where jobs and money leak out. CarpetOS closes the seams by making it one system.
The platform
Each part does its own job, and they share one customer record. A call the phone agent books lands on your calendar, a finished job sends the review request, and an overdue invoice sends its own reminder.
One job, start to finish
Every step uses the same customer record, so the details follow the job from the first call to the next booking.
Step 1: Phone
Missed, it gets a text back. Answered, the AI phone agent asks about the job and books it.
Step 2: Booking
Buffer time before the next appointment, a confirmation now and a reminder before the visit.
Step 3: Customers
Rooms, fiber, pets and the gate code are on the customer record.
Step 4: Reviews
Marking the job complete sends a request with a link to your Google profile.
Step 5: Invoices
The invoice carries a payment link, and overdue reminders go out on their own.
Step 6: Campaigns
A win-back campaign reaches customers who are due for their next clean.
Built for carpet cleaning
Most job software makes you bend your business to fit forms built for plumbers or HVAC. We set CarpetOS up around how carpet, upholstery, rug and tile work is actually quoted, booked and followed up.
How it works
Your customer list from a spreadsheet, your services and prices, and your calendar. We help you bring in what you already have, so day one looks like your business, not a blank slate.
Website, phone, booking, billing: one part or all eight. Start where the pain is worst and switch the rest on as you go. Nothing forces a big-bang cutover.
Calls, bookings, quotes, invoices and follow-up in one system. The phone agent books the job, the invoice carries a pay-online link, and the finished job sends the review request, without you stitching it together.
Plans
Plans depend on the size of your team and which parts you turn on, so you only carry what you use. Talk to us and we'll put together the right fit.
Tell us how many people are on your team, what you use today and where the week leaks time or money. We'll walk you through CarpetOS with your own services and prices.
Book a demoSwitching from other software?FAQ
Free handbook
Plain-English guides on paperwork and taxes, marketing, your website, social media, networking and hiring, written from official sources for owners anywhere in the US. Free, whether or not you use CarpetOS.
Bring your services, your prices and a normal week, and we'll show you what it looks like when the website, the phone, the calendar and the invoices finally know about each other.
Built for carpet cleaning companies, from one truck to twenty.